A simple question with a big impact! By asking, "What is important to you?" care teams aim to understand what matters most to their patients, their values, preferences, and what makes their day better.
This conversation helps build connections with patients and residents, allowing a better understanding of what matters to them, and fostering true partnerships for co-creating healthcare. This question contributes to building a relationship of trust and empathy.
During this week, La Lignière is organizing various actions and awareness campaigns on patient safety, aimed at our staff, patients, and visitors. For example, we will be setting up an "error room," an interactive learning experience designed to train healthcare personnel in a fun way about the risks related to patient safety.
